Senior year students, MA students and graduates of the University of Georgia have an opportunity to apply for an application administrator position at one of the leading companies.

Main responsibilities:

·         Analyze incoming requests for process and code compliance;

·         Appropriate response to requests according to the results of the research:

§  Customer support in resolving incidents caused by inappropriate actions by the user;

§  Update the data in accordance with the relevant security rules in case of necessity;

§  Transfer the incident to the appropriate link to resolve and record it (developers, system administrators, database administrators, etc.) in case of necessity;

§  Gather relevant required information before transferring cases and add to request details.

·         Report the identified incident in an agreed manner to the appropriate staff (problem / incident management);

·         Involvement in project / change planning-implementation processes to determine the impact of change on business processes;

·         Study and feedback of bypasses developed by the ba/testers of the defects identified as a result of testing;

·         Product Configurator support and product management according to business requirements;

·         Ensure customer satisfaction by ensuring that the support system works effectively;

·         Processing requests transferred to AppSupport through the support portal according to the procedures and the relevant agreement;

·         Report incoming claims in a generalized agreed form.

Main requirements:

·         Education in Informational technologies is desirable;

·         Work experience with the system platform (Microsoft IIS, Apache Tomcat);

·         Knowledge of programming language (C #, JavaScript);

·         General knowledge of database technologies (MS SQL, Oracle);

·         Work experience with banking applications is desirable;

·         Ability to quickly identify and eliminate the problem;

·         analytical thinking;

·         Detail-oriented;

·         Ability to work effectively with the team;

·         Professional development-oriented.

Additional details:

·         Work schedule – Full time, flexible for students;

·         Information about the employer company see here.

Please, send your CV via email to: career@ug.edu.ge  till October 19, 2020. In the Subject line please indicate – Application Administrator.

For additional information please contact the Office of Student Employment Support (address: UG 4th Building, Office #111 (first floor) career@ug.edu.ge Tel: 255 22 22 (Ext 388), where you will be able to obtain assistance in improving your resume, preparing for an interview and obtaining skills necessary to better present yourself to a potential employer.