IT Support specialist-CyberNoble365

Role Overview:
We’re looking for Remote Tech Support Agents to provide fast, reliable, and professional technical support to US customers. This role is customer-facing, hands-on, and requires strong problem-solving skills. You’ll help clients secure their devices, troubleshoot technical issues, and ensure a smooth experience with CyberNoble365 services.

Location: Tbilisi, Georgia (Onsite)
Company: CyberNoble365
Working Hours: 9:00 PM – 6:00 AM (night Shift)
Working Days: Sunday – Thursday

What You’ll Do:

• Provide remote support for mobile devices, computers, and cybersecurity apps.
• Troubleshoot technical issues using company protocols and remote tools.
• Guide customers through problem resolution clearly and professionally in English.
• Log and track all support interactions in the CRM accurately.
• Collaborate with the Sales and Operations teams to ensure seamless service delivery.
• Identify recurring issues and provide feedback to the IT and Product teams.
• Maintain high customer satisfaction through professional and empathetic communication.

What You Bring:

• Experience in IT support, help desk, or technical troubleshooting for end-users.
• English C1 level or higher (verbal and written) is essential.
• Knowledge of cybersecurity, mobile devices, or computer systems is a plus.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Problem-solving mindset with a customer-first approach.

What We Offer:

• Competitive salary – 800-1200 USD (Gross)
• Opportunity to work with cutting-edge cybersecurity solutions
• Career growth opportunity
• Training and development to enhance technical and customer service skills

If you are a results-driven sales professional with strong closing skills and a passion for performance-based success, we invite you to join CyberNoble365.

Please send your CV to HR@cybernoble365.com

About CyberNoble365:
CyberNoble365 is a premium cybersecurity and IT technical support service helping people keep their technology safe and running smoothly. Our solutions, trusted by business and government clients, are now accessible for everyday users. We protect mobile devices through our patented cybersecurity app and secure home computers with advanced cybersecurity and fast remote support.

By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with the applicable data protection legislation of Georgia.