Junior and senior year students, MA students and graduates of the University of Georgia have an opportunity to apply for the position of a contact center specialist in one of the companies.

Main responsibilities:

• Return feedback on incoming messages and calls;
• Support of providers through various communication channels;
• If necessary, investigating the issue received from the provider with internal departments of the organization and/or providers and suppliers and feedback to the customer or provider;
• Control of orders received in the application and communication with the customer and supplier in case of deviation from the standard/delay;
• Periodically, making outgoing calls within the campaign, in order to give a gift to a loyal customer.

Main requirements:

• Must know MS Office programs and social networks at the consumer level;
• Must be a student or graduate;
• It is desirable, but not necessary, if you have experience in the field of sales or service.

Personal competencies and skills:

• Ability to work in a team and independently;
• Openness to news;
• Willingness to express initiatives;
• Ability to cope with stressful situations. 

Additional information:

• Information about the employer company see here. 

Please, send your CV via email to: career@ug.edu.ge  till April 10, 2023. In the Subject line please indicate –Contact center specialist.

For additional information please contact the Office of Student Employment Support (address: UG 4th Building, Office #507 (first floor) career@ug.edu.ge Tel: 255 22 22, where you will be able to obtain assistance in improving your resume, preparing for an interview and obtaining skills necessary to better present yourself to a potential employer.