Are you passionate about traveling and love helping people?
Do you enjoy solving problems and creating great customer experiences?
Then this role is for you!
As an Operations Customer Expert, you will support our travellers by answering questions, resolving issues, and guiding them toward unforgettable trips. You will have a key connection between Booking.com and our valued customers — and an important part of our success.
What We Offer
Compensation UP TO GROSS GEL:
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3000 1st 6 months (salary/yearly/performance bonus/night hours)
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3300 6th month onward (salary/yearly/performance bonus/night hours)
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2000 referral Bonus
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650 Life Event Bonus
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other bonus schemes
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Paid Health insurance for you and your Family
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Paid Training
Your Growth & Work Life Balance
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Fast career growth – promotion to Senior level possible after 6 months
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Hybrid work model – home office available after 3 months
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Wellbeing offerings: yoga, pilates, events, and more
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Psychological support: confidential on site consultations with professional psychologists
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Corporate benefits with partner companies
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Prime location on Rustaveli Avenue with a modern office, chill out & gaming zone
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Late shift transportation
What You'll Do
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Handle inbound calls and written inquiries from customers
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Provide clear, friendly, and professional support in Turkish and English
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Offer expert guidance on bookings, changes, cancellations, and travel plans
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Update and maintain customer and booking data
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Work closely with your team to deliver the best customer experience
If this sounds like the right match for you, we would love to receive your application!
Please apply in German or English by 27.05.2026.
Click the Apply button below to get started.
