English Speaking Back Office Expert in the Automotive Industry
We are seeking an English-Speaking Back Office Experts to join our team in Tbilisi.
As a English Back Office Expert, you will support our customers by answering questions, resolving issues, and guiding them toward a seamless experience, while playing a crucial role in ensuring customer satisfaction for our client in the global automotive industry.
What We Offer
Compensation UP TO GROSS GEL:
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2200 1st 6 months (salary/yearly/performance bonus/overtime compensation)
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2500 6th month onward (salary/yearly/performance bonus/overtime compensation
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2000 referral Bonus
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650 Life Event Bonus
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other bonus schemes
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Paid Health insurance for you and your Family
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Paid Training
Your Growth & Work Life Balance
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Fast career growth – promotion to Senior level possible after 6 months
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Wellbeing offerings: yoga, pilates, events, and more
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Psychological support: confidential on‑site consultations with professional psychologists
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Corporate benefits with partner companies
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Prime location on Rustaveli Avenue with a modern office, chill‑out & gaming zone
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Late shift transportation
What we’re looking for
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English language skills C1+ (spoken & written required)
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Strong customer orientation and communication skills
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Ability to interact confidently with diverse customer types
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Knowledge or interest in electric vehicles as well as new vehicle infotainment systems
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Good computer skills + fast typing
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Creative, solution-oriented mindset and a strong team player
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Willingness to work in shifts and public holidays
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Experience in a similar role is a plus, but not required
What You’ll Do
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Answer customer questions by phone, email, web forms, social media, and live chat
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Communicate clearly and politely with customers and dealers in English
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Enter and update customer and order information in company systems
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Help customers understand and use infotainment and connected vehicle features in modern cars
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Follow company rules for data security, accuracy, and quality
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Work closely with your team to deliver the best customer experience
Working hours
Mo-Fri 12:00 – 20:30 or 13:30 - 22:00
How to Apply
If this sounds like the right match for you, we would love to receive your application!
Please apply in English by 14.05.2026.
Click the Apply button below to get started.
